Local Heath User Groups(HUG)
The official national HUG encourged Heathkit owners to start local user's groups to get together and learn/teach each other about computer use. This was a great idea to help provide training to the new computer users. In the late 70's and early 80's not many people had ANY computer experience. Some had experience through their employment, and by leveraging the groups, Heath's customers gain knowledge/support without relying directly on Heath. This was a smart move that greatly helped their customers, without requiring a HUGE increase of salary expense. Even if Heath hired a large number of employees, they would not be able to personal help which could occur in these groups. With educated customers, they are more likely to expand their systems by purchasing more equipment from Heath.
Within a few years, there were groups in most major cities in the U.S. and even internationally.
If you have any information or newsletters from other local HUG, please contact me at the address below.